Ordering terms.

Your selection.

All prices are in US dollars. A catalog listing, requested size or item added to your bag does not confirm stock, reserve a piece or guarantee resizing. We confirm the exact piece, its fit, price and delivery terms personally. A piece shown as price on request requires an individual quote.

Payment and order acceptance.

Where card checkout is offered, your card is authorized first. This may place a temporary hold on your available funds. We complete payment only after the exact piece, fit, applicable tax and order terms are confirmed. An authorization or checkout confirmation alone is not order acceptance.

Any applicable tax and the final order total are confirmed before payment is captured. If a higher total is needed, we request your approval and a new authorization, and release the original hold. We do not increase or complete a higher payment without your approval.

If we cannot fulfill the selection or need you to approve a change, we will contact you before completing payment. If we cannot proceed, we cancel the authorization promptly. Your bank determines when released funds become available. No substitute piece or higher price is accepted on your behalf.

We do not promise a fixed authorization period. If an authorization expires before confirmation, a new payment authorization may be required. We never ask you to send card information by email or social message.

Delivery, returns and special work.

The delivery and returns policy forms part of these ordering terms. Any resizing, engraving, custom work, fee, extended lead time or final-sale condition must be agreed in writing before the work begins. No lifetime warranty or free resizing service is included unless separately confirmed.

Product details.

Descriptions reflect the details currently confirmed for the design. Ask us for original photographs and any available gemstone or grading documentation. Stated weights may describe the total for a design. Screen settings and editorial lighting can affect perceived color and scale.

Privacy and help.

Stripe processes card details through its secure checkout. See our privacy information and client care for assistance. These terms do not remove any consumer rights that apply to your purchase.